Care for your products
Crystal & Glass General
Crystal and Glass should be hand washed separately in warm soapy water, rinsed thoroughly and dried with a lint free cloth. When washing and drying do not twist the bowl in opposite direction to stem as this can cause damage. Dishwasher heat, friction and detergent can dull or scratch the surface. Extreme temperatures can crack or break your crystal/glass. Avoid pouring hot liquids into cold crystal/glass, or very cold liquids into warm crystal /glass. Do not use product in a microwave or conventional oven. The finely made rims are the most fragile part of your product. Do not turn upside down while drying or storing.
Crystal Decanters & Carafes
Avoid storing food or beverages in crystal containers for extended periods of time. Change liquid contents of all crystal containers frequently. This will help preserve the products finish, avoid film build-up and the chemical erosion of the crystals interior surface. Prior to first use, fill with 50/50 solution of vinegar and water and let stand overnight. Rinse and dry.
Cutlery with Crystal Handles
Do not expose to excessive heat. Do not wash in a dishwasher. Do not exert undue force which may damage the cutlery item.
Candle Holders & Candles
Do not allow the candle to burn within one inch (25.4mm) of the holder, otherwise this may result in damage to the candleholder. The following instructions should be on a label on the candle: For best results keep wick trimmed to ¼”. Do not burn more that 3- 4 hours at a time. Do not leave candle burning unattended. Burn on heat resistant surface away from drafts.Keep out of reach of children and pets. Do not burn candles on or near anything that may catch fire. Do not allow flame to burn within 1” of the holder.Always snuff out the flame. Do not blow it out.Do not move a burning candle. Do not allow wax trimmings to accumulate in wax pool. Stop burning when about ½” of unmelted wax remains.
Ensure that electrical supply is isolated before cleaning. All fittings should be cleaned regularly with a soft cloth. Do not use abrasive cleaners as this may damage the surface. Do not use damp cloths or water on the metal or electrical fittings.
Colour Coated Crystal
Do not allow colour coated surface to come into contact with bleach materials or solvents, as they can damage the painted surface. Do not allow colour coated surface to come into contact with sharp or rough implements that may scratch or damage the paint or surface finish e.g. rings, knives, etc. Do not place in a dishwasher. Colour coated crystal / glass should be hand washed separately in warm soapy water, rinsed thoroughly and dried carefully with a clean, soft, lint free cloth.
Not freezer, oven, dishwasher or microwave safe. Do not immerse in water. Clean with damp soft cloth. Abrasive materials must not be used when cleaning. Dry with soft cloth and allow to air before returning to display. Avoid extreme or rapid temperature changes.