House of Waterford Crystal wins Visitor Store of the Year at the Retail Excellence Awards

Retail Excellence has announced the winners of its 2018 Awards in association with Barclaycard with House of Waterford Crystal scooping the coveted Visitor Store of the Year title. The 2018 Awards drew more finalists than ever before, with the third ever Lifetime Achievement Award being presented to Rachel Doyle of Arboretum.

The Awards celebrated the best of every facet of Irish retail across stores, people, managers and team members, ecommerce and suppliers. This year’s Friendliest Place Award saw County Councils and Local Enterprise Offices (LEOs) from around the country nominate their towns with Ennis taking the prize.

CEO of Retail Excellence David Fitzsimons said “We are delighted to recognize and award House of Waterford Crystal for being the very best in their retail sector. They have shown an unquestionable commitment to meeting and exceeding customer expectations as well as innovation in store and in-service delivery. We are particularly pleased that across all of our categories of awards Irish retailers, both big and small, urban and rural competed to deliver that exceptional standard of service to customers regardless of their size.”

“All winners are standard bearers in their sector and we are delighted to support and assist such progressive retailers be the best they can be. We look forward to working with the finalists, entrants and members into the future to assist in their endeavors and continue driving standards in Irish retail”.

The Awards were presented on Saturday evening (November 11) by media personality Hector Ó hEochagáin. The sell-out event was attended by a number of Oireachtas members and 600 Irish retail industry executives.