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Celebrating our 1 millionth visitor to our Factory and home in Waterford, Ireland

Today, we welcomed our one millionth visitor, Gladys Aycock from North Carolina, USA!

Gladys who travelled to Waterford and Ireland Ancients East for the first time became our milestone visitor when she booked an escorted tour with Globus Luxury Tours.

Upon arriving at the House of the Waterford Crystal, the family was greeted with a VIP reception, led by the Mayor of Waterford City and County and our Sales & Marketing Director H.o.W.c David McCoy, before cutting a celebratory cake which was shared with visitors from across the world that joined the celebrations!

The VIP Experience included a personal tour of the factory, where Gladys got an opportunity to work with our master blowers and cutters manufacturing the World Famous Waterford Crystal. To mark the event, the team at Waterford Crystal manufactured a crystal key. The piece was crafted by Michael Murphy a Master Sculptor at the factory.

With this unique crystal key, Gladys will always be a VIP guest of Waterford Crystal. Gladys, said, “To be named Waterford Crystal’s one-millionth visitor was a wonderful surprise and it certainly made it a very memorable trip. From the moment we arrived, the impressive factory and brand experience, located by the Viking Triangle was a fantastic experience to enjoy Waterford in its home.

David McCoy  commented, “We take great pride in the many visitors from Ireland and abroad that travel to visit our factory and brand experience. Waterford Crystal is the worlds No I crystal brand and our experience offers an engaging and unique insight into the manufacturing process, which enables us to create these wonderful products. We have a great team at the House of Waterford Crystal, who show great pride and passion in continuing to evolve and develop the craftsmanship that is associated with Waterford Crystal. ”

Cllr Adam Wyse, Mayor of Waterford City and County, said: “It is real pleasure to welcome Gladys to the House of Waterford Crystal and the many other delights that Waterford City has in store for them. Waterford as a city has invested significantly in providing visitors with world class facilities at the city’s Viking Triangle attractions including the Bishops Palace and the Medieval Museum. Waterford Crystal plays a significant role promoting awareness of our city both locally and internationally.”

The House of Waterford Crystal has received the TripAdvisor Certificate of Excellence 2016, and as the # 1 attraction in Waterford city, it exceeds visitor expectations for an outstanding visit to the Waterford Crystal factory tour and brand experience.